SHIPPING POLICY
FREE Ground shipping for orders $100.00 and over within US. Dynamic shipping rates chosen at checkout apply to all other orders.
ORDER PROCESSING
Orders are typically processed within five business days. Monday through Friday, excluding holidays.
ORDER TRACKING
When your order ships from our fulfillment center, you will receive a shipment confirmation email that includes a tracking number from a major US carrier.
RETURNS/EXCHANGES
Your satisfaction is important to us! We have a 30-day return policy on unopened items, excluding supplements which are non-refundable unless damaged. If your EaZyHold online purchase arrives damaged, contact us for directions on receiving a return/refund/exchange.
1. Prior to returning your item(s), please email us your order number for an approval number
2. Write your order number on the packing list of your order and include it in the box with the items you are returning. Ship back to us using a carrier of your choice, unless we provide a special label for you. Be sure to include your order number, name, email address, mailing address and phone number in case we need to contact you. We recommend using an insured and traceable delivery method. EaZyHold is not responsible for any returns lost in transit.
3. Please address your return package to:
EazyHold
4212 E. Los Angeles Ave
Ste. 3653
Simi Valley, CA 93063.
We're sorry, but return shipping fees are not refundable unless it is a damaged item.
4. Your return or exchange request will be processed promptly. Most returns will be processed within 3-5 business days of receipt. Most exchanges will be processed within 7-10 business days of receipt and are shipped via Standard Service. Transit time for exchange packages is usually 5-7 business days from the time the exchange is shipped. Business days are from Monday to Friday, excluding holidays. Once received we will send an email confirming the receipt and processing of your return or exchange request.
5. We will refund the original form of payment to the original purchaser within 48 to 72 hours of receiving your return. We regret that we are unable to refund the original shipping charges.
6. Unfortunately, we cannot provide refunds for EaZyHold product purchased at other retailers. Only products purchased on EAZYHOLD.com may be returned for refund.
If you have questions about returns or exchanges, please contact us via email at shipping@eazyhold.com
SHIPPING POLICY - WORLDWIDE
We offer international shipping to most countries worldwide. Note that you will be responsible for the VAT fees upon entry to your country.
Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. EaZyHold is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at shipping@eazyhold.com with your name and order number, and we will look into it for you.